Case management is the ongoing process the SEND tribunal uses to make sure your appeal runs smoothly. Throughout your appeal, the tribunal checks:
- what is still disagreed between you and the local authority (LA)
- whether all documents and evidence have been shared
- whether anything needs resolving before the hearing
This helps everyone keep on track, understand the key issues, and meet important deadlines. Clear case management helps avoid delays and ensures the tribunal has what it needs to make a decision.
What could be considered at this stage?
Evidence gathering challenges
- missing reports such as educational psychology assessments, medical reports or school information can cause delays or weaken your case
- late evidence may not be accepted, as the tribunal sets strict deadlines for submissions
- poor quality evidence (for example, reports lacking detail or that fail to address the child’s needs) may be questioned
Communication and coordination issues
- miscommunication between parents, schools and the LA can lead to confusion
- professionals may offer conflicting opinions about your child’s needs or support
Legal and procedural issues
- it can be difficult to understand tribunal rules, forms and terminology
- missing deadlines or not following directions (instructions from the tribunal) may lead to delays
Emotional and practical challenges
- the process can feel stressful for families
- some parents may feel unsure because they don’t have legal representation — but remember, the tribunal is used to working with families
Disputes over evidence
- you and the LA may disagree about whether the support in the EHCP is enough
- different professionals might give conflicting assessments
Funding and provision issues
- the LA may be reluctant to agree to higher cost support or placements
- vague wording in an EHCP can lead to disagreements about what provision is required
Key timescales
The tribunal often sets deadlines for sending documents, confirming attendance, or providing evidence. Missing a deadline can delay your case.
What you need to do
- read every tribunal letter carefully
- write down all deadlines and add them to your calendar
- respond to tribunal directions on time eg sending documents or confirming details when asked
- ask for help if you’re unsure what a document or deadline means, or if any terminology or procedure is unclear
- keep copies of everything you send or receive
Who is responsible?
- you (parent or carer): provide evidence, follow directions and deadlines, ask questions to seek clarify, and attend the hearing
- local authority: meet deadlines, provide documents, attend the hearing
- tribunal: oversee the process, issue directions and set deadlines
Tips
- save all emails and letters in one folder
- use a calendar or tracker to keep on top of deadlines
- write down questions before calls or meetings
- focus on facts and evidence, not legal jargon
- respond quickly to tribunal communications